1. Introduction

Arselii ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you use our website, services, or engage with us for payment infrastructure and integration services.

This policy applies to information we collect from businesses, organizations, and individuals who visit our website, contact us, or use our services. If you are an end user of a platform that uses our payment infrastructure, please refer to that platform's privacy policy for information about how your data is handled.

2. Information We Collect

We may collect information in the following categories:

Business Contact Information: Name, email address, phone number, company name, job title, and other business contact details you provide when contacting us or engaging our services
Service-Related Information: Technical specifications, integration requirements, system configurations, and other information necessary to provide our payment infrastructure services
Website Usage Data: Information about how you access and use our website, including IP address, browser type, device identifiers, pages visited, and time spent on pages
Communication Records: Correspondence, emails, meeting notes, and other communications between you and Arselii
Marketing Information: Preferences for receiving marketing communications and information about your interests in our services

3. How We Use Your Information

We use the information we collect to:

Provide, maintain, and improve our payment infrastructure and integration services
Communicate with you about our services, respond to inquiries, and provide customer support
Process service agreements, manage client relationships, and deliver technical solutions
Send you technical notices, updates, security alerts, and administrative messages
Monitor and analyze usage patterns to improve our services and website
Detect, prevent, and address technical issues, security threats, or fraudulent activity
Comply with legal obligations and enforce our agreements
Send marketing communications (with your consent, where required)

4. Information Sharing and Disclosure

We do not sell your personal or business information. We may share your information in the following circumstances:

Service Providers: With trusted third-party service providers who assist us in operating our business, such as cloud hosting providers, payment processors, analytics services, and technical support vendors. These providers are contractually obligated to protect your information
Integration Partners: With third-party payment and technology partners as necessary to provide integration services, subject to appropriate confidentiality and data protection agreements
Legal Requirements: When required by law, regulation, legal process, or governmental request
Business Transfers: In connection with a merger, acquisition, reorganization, or sale of assets, where information may be transferred as part of the transaction
Protection of Rights: To protect and defend our rights, property, or safety, or that of our clients, employees, or others
With Your Consent: When you have explicitly consented to the sharing of your information

5. Data Security

We implement appropriate technical and organizational security measures to protect your information, including:

Encryption of data in transit and at rest
Access controls and authentication mechanisms
Regular security assessments and monitoring
Employee training on data protection and security practices
Incident response procedures

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Your Rights

Depending on your location and applicable data protection laws, you may have the following rights regarding your information:

Access: Request access to the personal information we hold about you
Correction: Request correction of inaccurate or incomplete information
Deletion: Request deletion of your personal information, subject to legal and contractual obligations
Objection: Object to processing of your information for certain purposes
Restriction: Request restriction of processing in certain circumstances
Data Portability: Request transfer of your information to another service provider where technically feasible
Withdraw Consent: Withdraw consent for processing based on consent, where applicable

To exercise these rights, please contact us using the information provided in the "Contact Us" section below. We will respond to your request in accordance with applicable law.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies on our website to:

Remember your preferences and settings
Analyze website traffic and usage patterns
Improve website functionality and user experience
Provide personalized content and marketing

You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of our website.

8. Data Retention

We retain your information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Factors we consider when determining retention periods include:

The nature of the information and the purpose for which it was collected
Legal, regulatory, and contractual requirements
Ongoing business needs, such as service delivery and relationship management
Statutes of limitations and potential legal claims

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country. We take appropriate measures to ensure that your information receives adequate protection in accordance with this Privacy Policy and applicable data protection laws.

10. Third-Party Services

Our website and services may contain links to third-party websites or integrate with third-party services. This Privacy Policy does not apply to third-party websites or services. We encourage you to review the privacy policies of any third-party services you access.

11. Changes to This Privacy Policy

We may update our Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. We will notify you of material changes by:

Posting the updated Privacy Policy on this page
Updating the "Last updated" date
Sending an email notification to clients for material changes (where applicable)

Your continued use of our website or services after such changes constitutes acceptance of the updated Privacy Policy.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Email: contact@arselii.com